Customer testimonials

Handover Lagoon 46: I want to tell to tell a huge THANK YOU for cooperation and assistance you provide me in the process. You are real partner! Thank you! 

Warranty processing Lagoon 450F: Hi Michael, Thank you so much for all your help. You have been really helpful and responsive. Far more so than any of the Lagoon representatives I have dealt with in the UK or elsewhere. I wish you all the best for the future.

Feedback from owner of Lagoon 40: Not only well served, but also well looked after. We took delivery of our Lagoon 40 purchased from LKN in Jan. 2023. Even after signing the contract, Michael was always available for us and answered our questions by email, even in the middle of the Atlantic. I was amazed at what we wanted to do in 4 days. Michael was there from the very first minute at the handover, helped to bring our equipment on board and took care of all the little problems, checked and checked everything we hadn't even thought of, right up to giving us weather advice. We felt completely looked after. An owner of a competitor brand that we met in the harbour had a takeover of 3 hours and a week later had problems that they had to take care of themselves. This shows the difference in service. Fully satisfied 5 stars from us. Thank you for everything.

Warranty processing Lagoon 42: ‘We would like to take this opportunity to finally thank you for being available to us at all times, even during your holidays, and for always helping us quickly and easily. ‘Thank you very much’ So we wish you and your family a Merry Christmas and a Happy New Year in 2022.’

Owner's comment Lagoon 46 for delivery: "Hey Michael, first of all I would like to thank you for the great weekend. It all worked wonderfully, I had a lot of fun and you were able to teach and show us everything very well. Really good!’

Feedback from a Swiss owner of a Lagoon 450S: "Only you are sooooo fast in finding solutions and dealing with ‘problems’, compliments and many thanks, Michael.’

Response from the Swiss owner of a Lagoon 450 to technical information about the satellite telephone: Many thanks for the information. This information will certainly help the boatman (and us).
PS: This is the information/clarifications that the owner appreciates from the seller (even after the sale...)!

Owner Lagoon 42: I am spontaneously ferrying an FP Lucia 40 from La Rochelle to Split with my girlfriend. We started just before Gibraltar, you can get lucky with the weather at this time of year. But if you ever have a customer who is wavering between the Lucia and the Lagoon 42, I'd be happy to talk to him on the phone. I'm glad I chose the Lagoon, there's a world of difference between the two boats, but you only notice everything when it's being used properly. The railing, blocks and the whole ship is more unstable, at 15 kn winds in the harbour it starts to swing. Engine vibrations are clearly noticeable and far too small at 30 hp, steering is sluggish, the instrument layout at the helm is totally wrong... What I like is the skylight in the saloon and the powerful outside shower, which really gets rid of things. The cockpit is also extremely open at the back and offshore you always have to worry about going overboard. 

Swiss owner Lagoon 450 S: We are really looking forward to ‘our’ new Lagoon...and because our gut feeling is right and we think we have made the right decision, it is not too difficult for us to wait a few more months for our new home. You personally contributed a lot to our final decision. You were very patient with us right from the start, extremely friendly and always willing to listen. We never had the feeling that we were being pressurised or persuaded to do anything.

Owner Lagoon 450: Thank you Mr Bergmann! You were able to help us a lot with the tax organisation of the purchase of our Lagoon. This is an important point for us, especially as Swiss citizens. Best regards, Grüezi!

Owner Lagoon 450: I would like to thank you very much for your help. Selling boats is one thing, but hauling crates and screwing them around is another and not something that can be taken for granted. It was really great and Nicole and I are still amazed that you helped out so much. And of course we'd also like to thank you for selling the boat :)

Owner Lagoon 440: Hello Dr Bergmann, thank you very much for your excellent work, which has enabled us to bring our Lagoon catamaran back up to date.

Owner Lagoon 450: It's like Christmas and Easter in one day ... the boat licence from the DSV arrived 2 days ago... Thanks for the great service!

Interested customer Lagoon 380: Hello Mr Bergmann, thank you very much for the super-fast and qualified information.

Owner Lagoon 400: Hello Dr Bergmann! I would like to thank you very much and must say that I thought such great customer service could no longer be found!!! I will be happy to recommend you at any time! Best regards and have a nice Sunday evening!

Owner Lagoon 420: Hello Mr Blöse, the Lazybag arrived today! I can now start on Monday with all the items and you have made a considerable contribution to this, thank you: Your commitment and reliability with which you handled the rather confusing orders deserves the highest recognition.

Owner Lagoon 400: I am really glad to have met Mr Bergmann at Lagoon, because you entered my ‘Lagoon life’ and that was/is a real enrichment. Thank you for your commitment and see you soon.

Owner Lagoon 440: Hello Mr Blöse, I have instructed you to pay the invoice. Thank you very much for your quick work. I am very happy to buy from you. We will certainly need a lot more in the future to keep our Lagoon 440 in perfect condition. Best regards.

Owner Lagoon 450: You (Michael Bergmann) have sold me a perfect boat. It was fascinating to sit in the saloon in 60 knots of wind aft with no sails and just the engine and eat Königsberger Klopse. A small glass of wine was also included. The ship travelled as if on rails, without anything falling off. You felt safe at all times.  ABSOLUTELY PERFECT. Thank you....

Owner from Switzerland of a Lagoon 450S: Hello Michael, a thousand thanks for the great support.... we went out on Sunday, casting off is now working great, swimming, christening the boat.... it was beautiful and fun...and mooring also worked very well...your patience with us is paying off!